Online Car Marketplaces Struggle Amid Shifting Auto Trends and Buyer Hesitation
With changing trends and buyer hesitation emerging amid the surge in the digital marketplace the customer journey is a fragmented version of its former self. Finding the right car amidst the ever increasing number of platforms is difficult and its easy to be over whelmed by choice. AIME actively helps by using its knowledge to find and source the right choice. AIMEs guidance increases enquiries for buying and selling cars.
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Common Issues Facing Marketplaces
Managing Enquiries Out Of Hours
Most of your customers view your website out of hours resulting in loosing sales.
Focusing On A Single Channel Of Communication Is Limiting Your Ability to Communicate
Having a single option to communicate is stopping customers who use other channels from talking with you.
Purchasing Stock
All to often it is a loosing battle against the major purchasing platforms to get quality stock.
Loosing Customers to Ever Increasing Competition
AIME's knowledge base and instant answers guide customers to your stock
Inconsistent On and Offline Experience
Customers expect a seamless experience between website and in store visits. Usually this is fragmented.
Outdated Solutions Often Off Putting
3 years ago a slow to respond chat solution may have been great - now the limited and very slow response will do nothing to help sales
AIME - The Solution
Live Stock & Vehicle Knowledge
With full live access to your stock and inventory, AIME will be able to search, assist and answer any stock or vehicle related questions in real time, boosting customer satisfaction and conversions dramatically
Part-Exchange
Value customers' part exchanges using your valuation rules, ensuring their purchase journey is not broken up waiting for a callback
Quote hire-purchase
Provide hire purchase quotations using your sellout rate, giving an immediate indication of the monthly payments
Collect details for finance applications
Speed up your dealership handover by collecting customers' information for a detailed finance calculation and application
Qualified Vehicle Search
Help customers find their ideal match with advanced qualification questioning.
Vehicle reservations
Collect reservation payments within the chat window (PCI compliant) and improve online conversion rates

"Partnering with MotorTech.ai has been a true game changer for our dealership. Since integrating AIME into our operations, we've seen a remarkable shift in performance across key areas. One in every four sales can now be directly attributed to AIME — a clear testament to the platform's effectiveness in customer engagement and lead conversion.Test drives have surged, with significantly more bookings coming through seamlessly, thanks to AIME’s intelligent automation. But perhaps most impressive is the way it has revolutionized our purchasing strategy. AIME has given us the insight and agility to dramatically increase the volume and quality of the stock we bring in, ensuring we’re always ahead of customer demand.MotorTech.ai has become an essential part of our digital toolkit, and we genuinely believe it gives us a competitive edge in today’s fast-paced market.".
Chris Callow
Sales Director - TMC Motors