Managing A Large or Multisite Dealership Is Difficult Right Now
Playing second to the large car buying markets means missing countless stock opportunities. Customers being drawn to the main selling platforms takes them off site and adding complications like Part exchange valuations or finance quotes breaks the customer journey loosing you sales. Its tough out there right now. We know that and that is what prompted us to develop AIME. A virtual assistant that combines the most technologically advanced feature set on the market and combined it with the ability to help solve the real world problems that dealers face.
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Common Issues Facing Large or Multi-Site Dealers
Managing Enquiries Out Of Hours
Most of your customers view your website out of hours resulting in loosing sales.
Responding To Customers In Time
It takes a lot of time sifting though call back requests, many of which have moved on when you make contact.
Purchasing Stock
All too often it is a loosing battle against the major purchasing platforms to get quality stock.
Outdated Solutions Often Off Putting
3 years ago a slow to respond chat solution may have been great - now the limited and very slow response will do nothing to help sales
Inconsistent On and Offline Experience
Customers expect a seamless experience between website and in store visits. Usually this is fragmented.
Focusing On A Single Channel Of Communication Is Limiting Your Ability to Communicate
Having a single option to communicate is stopping customers who use other channels from talking with you.
AIME - The Solution
Live Stock & Vehicle Knowledge
With full live access to your stock and inventory, AIME will be able to search, assist and answer any stock or vehicle related questions in real time, boosting customer satisfaction and conversions dramatically
Part-Exchange
Value customers' part exchanges using your valuation rules, ensuring their purchase journey is not broken up waiting for a callback
Quote hire-purchase
Provide hire purchase quotations using your sellout rate, giving an immediate indication of the monthly payments
Collect details for finance applications
Speed up your dealership handover by collecting customers' information for a detailed finance calculation and application
Search Qualification
Qualified answers to customers questions help increase matches in vehicle selection and sales.
Vehicle reservations
Collect reservation payments within the chat window (PCI compliant) and improve online conversion rates
Particularly good with queries that would usually require a “read the advert” reply. Deals with the boring stuff then hands over when a human is required.
MotorTech staff very helpful / responsive too."